IMPORTANT PATIENT NOTICE - CLOSURE OF SCRIPT LINE from 1st August 2026

Important Patient Notice

From the 1st of August 2026 we will no longer accept repeat prescription requests over the telephone.

 

The NHS App is designed to allow a convenient and fast way to request your medication. It allows you to see what medications you are prescribed, when they were last issued, and to communicate with the surgery if needed.

 

 Alternatively, you can order in one of the following ways:

·        Repeat Dispensing: This is where automatic bulk scripts are issued to the pharmacy. No need to request from us, simply notify the pharmacy when you are running low. You would only need to request from us when your last bulk script has been dispensed by the pharmacy. Ask at Reception or send us an eConsult if you wish to set this up.

 

·        You can ask your nominated pharmacy to order your medication on your behalf. Please note, not all pharmacies offer this service.

 

 

·        Obtain Proxy Access to online services on behalf of a patient. This is most suitable for children or those with carer support. Please speak to a member of our reception team.

 

The move to digital prescription requests aims to relieve the pressure on our phones lines so they can be more accessible for patients who need medical help.

Thank you to all patients for your continued support.

Published on 24 June 2026